The main reason the Real Estate Agent may not see your application is if you have submitted your application as a group and other members of the group still need to submit their part of the applications. For your application to be successfully submitted, all applicants need to submit their application form.
You can check to see the progress of your other Applicants by navigating to the Applications section and changing the dropdown to pending. This section will show you the status on your group application and will show the status of the other applicants and what stage of the application they are currently at.
Once all parties in the Group application show as submitted, it will then be sent to the agency to start processing. You can then see if the application has been submitted successfully by changing the dropdown to Completed.