Ensure the mobile number or email address you entered is correct. If you don’t receive the code within 2 minutes, click "Didn't receive a code?" to request a new one.
Note: Resending a code invalidates the previous one, so only the most recent code can be used to access your 2Apply account.
Logging in using your email address:
Before requesting a new code, please check your spam and junk folders first.
Check Your Safe Senders List:
If you're not receiving emails from 2Apply, the issue might be due to your email provider marking our emails as spam or blocking them. Follow these steps to check and update your Safe Senders and Domains list:
For Outlook (Web Version - http://Outlook.com / Microsoft 365):
Go to your Outlook inbox.
Click the gear icon (⚙️) in the upper right corner and select "View all Outlook settings."
Navigate to Mail > Junk email.
Under "Safe senders and domains," click “Add”.
Enter our domain @2apply.com.au and press Enter.
Click Save.
For Gmail:
Gmail doesn't have a traditional "Safe Senders List," but you can:
Check your Spam folder for the missing email.
If found, open the email and click “Not spam.”
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To prevent future issues, create a filter:
Go to Settings (⚙️) > See all settings > Filters and Blocked Addresses.
Click Create a new filter.
Enter noreply@2apply.com.au in the "From" field.
Click Create filter, then choose “Never send it to Spam.”
For Other Email Providers:
Check your account settings for an option like "Safe Senders," "Allow List," or "Whitelist." Add the sender’s domain or email address to ensure messages are not blocked or sent to spam.
Logging in using your mobile number:
If you're not receiving SMS codes, please ensure that your mobile number is entered correctly. Note that validation codes can only be sent to Australian numbers. SMS delivery is not supported for non-Australian numbers.
If you're still unable to log in, try switching to a different method. To do this, return to the login screen and choose the alternative option, either email or mobile number, depending on which one you used previously.
If you're unable to recover your account, please click the 'Help' button below to chat with a live agent or contact our support team at 2applysupport@reapit.com . Kindly include the email address or mobile number you used to request the code so we can investigate the issue more efficiently.
Because your profile contains personal information, we may need to verify your identity before giving you access.